If you notice a fraudulent or unknown transaction in your account please report it immediately to our Fraud department at 1-888-918-7844.
Depending on the severity of your case you may be required to cancel the debit card you have on hand. If this happens you will be directed to call us at 1-800-749-6193 or (504) 733-7274 option 6 and contact our Member Service Department for us to order you a new card.