FAQ

How to Make a Payment on My Loan
OnPath FCU has three ways to make payments on your loans.  Paying in Digital Banking from My OnPath Account (Internal Transfers) Paying is easy insi...
Tue, 6 Jun, 2023 at 5:10 PM
How to Sign up for E-Statements
Press “More” in the main navigation (across the bottom of the app) and then click on View E-statements. Or if you are in the full Online Banking experience ...
Wed, 7 Jun, 2023 at 4:30 PM
How to get more information on my Credit Cards
Our VISA Portal has new enhancements for members to enjoy. Please note that this applies to CREDIT CARDS only and does not affect or work with Debit Cards....
Thu, 8 Jun, 2023 at 1:44 PM
How to get an updated Credit Score each time I log in
OnPath FCU is happy to offer Savvy Money as a tool for our members to keep track of their credit scores. In our Online Banking Experience, press the C...
Wed, 7 Jun, 2023 at 4:37 PM
How to dispute a Fraudulent Transaction
If you notice a fraudulent or unknown transaction in your account please report it immediately to our Fraud department at 1-888-918-7844.  Depending on ...
Wed, 7 Jun, 2023 at 4:41 PM
How to check the status of my Loan Application
If you have recently applied for an OnPath FCU Loan and would like an update on your applications press this link: https://app.consumer.meridianlink.com...
Thu, 8 Jun, 2023 at 1:30 PM
How do I know if OnPath FCU received my Check via Remote Deposit Capture (Check Deposits on the App?)
For your convenience OnPath FCU offers Remote Deposit Capture (RDC or Check Deposits) via the OnPath FCU Mobile App.  You will find this feature in our mai...
Wed, 7 Jun, 2023 at 5:01 PM